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 Testimonials (continued)

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 “Geri greeted me and was most helpful in filling forms, checking the damage, and so thoughtful in every aspect of the repairs. After appraisal confirmation, I was told it would take approximately 10 working days to complete the repairs. Instead, it was finished in 3 days and looks perfect. I have been so grateful to your staff and their care and handling of me and my Mustang. My friends and family have been pleased with the work and timeliness of repairs. Promptness and professionalism and courtesy were gratefully appreciated. Thanks so much.” – Rose Marie

"Lastly, the detail department was great! The car was clean inside and out and that was such a wonderful finishing touch. Again, this shows that to some, quality is still the goal! Thank you.” – Keith 

“I am writing to tell you how impressed I am with my whole experience getting my car repaired at your shop this winter. It is sad to say these days how rare it is to get a job done well, on time, and with great customer service…so I felt compelled to write you and tell you what a good job you are doing. Your shop people were courteous every moment I was there: from ordering coffee, to apologizing for my ten minute wait, to driving me back to my home. The car was finished a day early and I picked it up cleaner inside and out than when I dropped it off. I have never had such a good experience with car repair and I would definitely use you again for any service you offer. Congratulations to you on hiring good staff and managing them to ensure everyone truly puts the customer first.” – Julie

"On Friday afternoon, as promised, my car was repaired as good as new with a new bumper and beautifully detailed. I can’t sing your praises loud enough. I will certainly tell everyone I know of your quality workmanship and care. I hope I never need you again, but knowing you are there is all I need.” – Anne

"The body job looks PERFECT! My car was clean, inside and out, even the wheels which I have been meaning to clean. I was in and out with no hassle, no glitches, nothing to do but pay my deductible, pay for the gas and say thank you. And Global Collision gave me a warranty of work for as long as I own the car. Though I was not happy about the accident, I could not have imagined or asked for a better experience. Thank you for making this so painless.” – Kate 

“I’m writing a short note in appreciation for the fine body work done on my 2004 Jeep Grand Cherokee. I accidentally knocked a bike carrier off the garage wall and as it fell it hit the right front fender. Paint was knocked off the fender and two small dents occurred also. Other body shops wanted to repaint the entire fender, however, George explained how they would repair only the damaged areas and blend the new paint into the old. It is perfect! I feel much better knowing that the new car does not have a totally repainted fender."

 “I am writing to thank you for Global Collision® ’s extraordinary service following our recent accident. My husband uses a wheelchair for mobility, so we own a minivan that has been adapted to be wheelchair accessible. It was in an accident – damaging the front passenger corner of the body – and was not drive-able. This was a disaster for us, because it is difficult and expensive to rent ramp vans on short notice, because a rental van would not be adapted to my husband’s wheelchair (as our van is) making it inconvenient to use, and because we had long planned to drive to Santa Fe for the holidays to visit my brother."

"We initially took our van to another body shop, but they told us they could not start working on the van and that the work might take a week or more. Your shop was recommended to us. Given the delay in getting the van to you, we were resigned to making the drive to Santa Fe in a rental van. We were overwhelmed by the amazing effort you and your team put into getting the van back to us – fully repaired (and cleaner than I’d seen it in years). We drove it to Santa Fe without problems.I also have to stress how incredibly friendly and helpful everyone was during this entire process. I suspect in the collision business you are used to seeing people when they are not at their best; I know we were frustrated and harried when we brought you the van. It was truly a tonic to work with you and your employees. At each step of the way, it was clear that folks were working hard to get us the van in time for our trip, and conveyed a very positive and upbeat attitude about this task and their work. "

 “My car is again in A-1 condition. I was given pleasant, prompt, friendly attention by everyone. Not only was my car flawlessly repaired it was also detailed. There are several amenities that you offer that makes one feel as part of the family. The friendliness the reception staff by which you are greeted, the option of coffee and candy tidbits for relaxation, the access of Enterprise in your office. When I came to pick up my car they remembered  me by name."

“I am one happy, satisfied customer. It was such a joy to for once in a long time meet such warm, down to earth, professional people. The adjuster and I walked around the car to make sure we were on the same page as to the damages. She told me repairs would take about a week. Guess what – the car was repaired and ready in two days. Such a beautiful job of repairs and painting of the car. "

“This letter of appreciation is for the service and efficiency with which every aspect of my experience with you was attended. The great service began before I even entered the building. I was fortunate to have been met in the parking lot by a person who was as knowledgeable and friendly. Upon entering, I was greeted warmly by Tami and the rest of the staff, including Geri was sure my needs were met. "

"I was impressed by the well-lit and comfortable waiting area, and I could see that the shop was all well-cared for. Upon receiving my car, the paperwork was ready and again Tami was a model of efficiency. I also appreciated the parting gift. It typifies an organization that exudes class as a standard rather than something to which most merely aspire. "

“Thanks so very much for making a bad deal go good."

"I was in a rear-ender on Tuesday and at 8 a.m. Wednesday I was asked to go to your company for an estimate. I was so impressed by the way you handled everything that I decided not to go to the dealership. At 3:15 I was in a rental car."

“I just had to contact my insurance company to thank you for the easy (and that is an understatement) experience I had with my recent fender-bender. It really has changed my perception of what a hassle that kind of thing can be. The “accident” itself is traumatic enough but getting the car to the adjuster, locating a body shop, and arranging for a rental is just overwhelming when my wheels are out of commission. I was delighted (and flabbergasted) to learn the Denver has a one stop program. "

"I took my car in. The insurance adjuster was there and the Enterprise rental counter was right there! I got my car, moved my stuff from my car to the rental, and drove off – in less than 1 hour! "

 

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